• Accounts Receivable Specialist

    Job Location US-NY-Buffalo
  • Overview

    Working at Crossfuze


    Crossfuze is a human company, and you’ll receive ever-important flexibility, stability, and teamwork with us. We want you to be here for a long time while being happy and challenged at work every single day. Without being challenged, we can’t grow. And to grow, we need to work together and pull each other up to greater heights.


    With significant growth predictions for 2018 and beyond, this is an ideal time to join Crossfuze for career and personal development.


    Crossfuze is a ServiceNow Gold Implementation partner with operations in the US, Canada, the United Kingdom and Ireland. ServiceNow is the fastest growing software company over $1B which helps IT departments automate their operations and become a strategic partner to their business. 



    Apply principles of credit management, invoicing and collections to manage all customer relationships. To develop the policies and procedures necessary to effectively deal with customers in the United States, Canada, the UK and Ireland.

    Prepare account reconciliations and various detailed analyses and provide feedback and recommendations for areas of improvement to the Senior Accountants in USA and Canada. Work in a professional and courteous manner building strong relationships both internal and external personnel.


    • Prepare all customer invoices for customers in USA, Canada, the UK and Ireland.
    • Responsible for all AR collections including weekly reporting to Senior Management
    • Compile and analyze credit scores and manage the various companies credit availability.
    • Establish, maintain, and coordinate the implementation of accounting and accounting control procedures.
    • Monitor and review accounts receivable and related system reports for accuracy and completeness.
    • Prepare and review 13-week cash forecast based on monthly and weekly billing cycles, communications with customers and predict our cash receipts. Work with the Accounts Payable Specialist to determine upcoming payments to suppliers, bank and employees.
    • Explain billing invoices and accounting policies to staff, vendors and clients.
    • Resolve accounting, collections and invoice discrepancies.
    • Develop customer profiles including invoicing instructions and document payment cycle.
    • Supervise the input and handling of invoices and associated financial data and reports for the company's automated financial systems.
    • Interact with co-workers to build rapport and support needed to meet or exceed monthly financial deadlines.
    • Help the Senior accountants with internal and external auditors in completing audits.
    • Perform the day to day requirements necessary to help the department run smoothly.
    • Other duties as assigned.


    • Strong analytical and problem-solving abilities.
    • Strong Inter-personal skills with the ability to build rapport with customers and their accounting personnel.
    • Ability to work as a team member, interact with all levels of employees throughout the organization.
    • Work requires professional written and verbal communication skills.
    • Ability to participate in and facilitate group meetings.


    Education and Experience

    • 3-5 years of experience in a similar accounts receivable role
    • Proficient knowledge of Microsoft Office (Word, Excel, etc.)


    Nice to have

    • Basic knowledge of sales and use taxes



    Crossfuze is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.


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